Support
How can we help?
Answers to what people ask most. If yours isn't here, write to us — a person reads it.
What is HireHop?
HireHop finds the people behind any job post. Paste a job link and we find the recruiter, the likely hiring manager, and the people you'd work with — confirm they still work there, find a work email, and draft your first message. You send it yourself.
How is this different from just finding them myself on LinkedIn?
You can do it by hand — it works, and plenty of people do. The difference is accuracy, reach, organization, and time. HireHop targets the specific role: it ranks everyone by relevance to that posting and confirms they still work there, instead of you guessing from profiles. It reaches further: a verified work email means you aren't limited by who you can contact without Premium. It keeps each role organized — the pool, the drafts, the follow-ups — so a search across several roles doesn't live in twenty tabs. And it does all of that from one pasted link in minutes. Browsing the pool is free — you pay only when a contact is unlocked with a working email.
Will the hiring manager be annoyed that I emailed them?
Almost never. A short, relevant note about a role someone is actively hiring for is normal professional behavior — recruiters exist to be contacted, and a manager with an open role wants it filled. What annoys people is spam: long messages, mass blasts, notes with nothing to do with their job. That's why HireHop drafts short messages grounded in your real background and the specific role, and why you read and send each one yourself from your own inbox — nothing goes out automatically. Worst case, they don't reply, which is exactly where an application in the pile already starts.
How do I create an account?
Visit app.hirehop.io and sign up with your email. No credit card required — you can start using HireHop for free immediately.
Is there a free plan?
Yes — your first 10 contacts are free, no card required. Searching a role and browsing your ranked pool is always free. See our pricing page for the paid plans.
What counts as a contact?
One person, unlocked. You get their current role confirmed, their profile, their work email, and a first message drafted for them. It only counts when we find the email.
Where does HireHop find contact information?
Public professional data and our verification partners. We check that each person still works there before handing you their email.
What if you can't find someone's email?
It doesn't count against your plan and you're not charged. You'll still see their profile and can reach them on LinkedIn.
What if they've already left the company?
We tell you, and it doesn't count against your plan.
Do you send the emails for me?
No. We draft the message — you send it from your own email. Nothing leaves your account without you.
What's a role?
A job you're chasing. Paste the posting and we scan the company, rank everyone worth contacting, and keep the list. Every paid plan includes unlimited roles.
Do unused contacts roll over?
Yes — unused contacts carry into the next month, up to one month's worth. They're used after your fresh allowance, so nothing goes to waste.
What happens when I use all my contacts?
You can add 10 more for $5 at any time — they don't expire while you're subscribed — or move up a plan.
How do I upgrade?
Log into your account and open your account settings. Plans are monthly: Starter $29 (50 contacts), Growth $49 (150 contacts), Elite $99 (400 contacts). See pricing for details.
Can I cancel my subscription?
Yes, one click from your account. You keep access through the period you've already paid for, and we never charge you again after you cancel.
Can I get a refund?
14 days, full refund, no questions. If HireHop didn't work for the companies you're targeting, email us within 14 days of your first payment and we send it all back. One limit: it applies if you've unlocked fewer than 20 contacts with a working email. Past that, write to us anyway and we'll sort something out.
How do I delete my account?
You can delete your account from your account settings. If you need help, contact us and we'll take care of it.
How is my data used?
Your data is used to run your searches — reading the postings you paste, ranking the people behind them, and grounding your drafts. We never sell your personal data. Read our full Privacy Policy for details.
Can I export my data?
Yes. You can request a full export of your data by contacting us. We'll provide it within 30 days as required by applicable privacy laws.
Still stuck?
Send us a message and we'll get back to you as soon as we can — usually the same day.